Winning the Talent War by Rethinking the Pipeline

Why global workforce planning is the way of the future

Whether it’s tax compliance, payroll, financial reporting, or staying on top of your receivables, businesses rely on accurate financial teams to make decisions, secure funding, and keep things running smoothly.

The problem? Demand for skilled accounting talent in the U.S. keeps going up, but the U.S. supply just isn’t keeping up. That’s why more businesses are looking beyond their local markets and tapping into global talent through global workforce planning.

Global workforce planning offers a fresh way of thinking about how, where, and with whom the work gets done. It’s quickly becoming a must-have strategy for businesses that want to grow, stay agile, and future-proof their finance operations.

A Shift to Accounting as a Global Service

Traditionally, companies viewed accounting as a cost center of sorts. It was about in-house staff, seasonal surges, and keeping the lights on for tax deadlines. But that model has proven expensive and vulnerable. Accounting as a managed service changes this. It enables businesses to tap into external expertise across bookkeeping, payroll, compliance, tax, and financial reporting, often powered by cloud platforms, automation tools, and artificial intelligence. This allows internal teams to focus on higher-value strategic work, while specialized partners ensure day-to-day accuracy, speed, and compliance.

How We Got Here

Global workforce planning in accounting isn’t entirely new. The offshoring of tax prep, bookkeeping, and audit support tasks to countries like India and the Philippines began as early as the 1990s. But back then, the goal was mostly cost savings, and it wasn’t entirely practical.

What’s changed? Three major things:

  1. Technology. Remote work wasn’t a mainstream principle in the 1990s. But today, accounting systems, real-time dashboards, and video conferencing tools make it easier to collaborate across borders. Thanks to the 2020 pandemic, the walls of remote work have fallen down, and technology has stepped up to meet its needs. According to the U.S. Bureau of Labor and Statistics, the percentage of remote workers in the finance industry jumped from 10% pre-pandemic to nearly 44% in 2021.

  2. Talent Shortages. Declining CPA enrollment in the U.S., U.K., and other developed countries also sped things up with an urgent need to widen the net of prospective financial professionals for hire.

  3. Client Expectations. Clients are demanding more now than ever, expecting more service and faster response times that traditional models can’t provide.

Who’s Doing It Now?

Today, many of the world’s most respected accounting organizations – from accounting “Big Four” firms like KPMG all the way down to midsized organizations – are deeply invested in global workforce strategies. They’ve set up branch offices in countries like the Philippines, India and recently South Africa. But the trend isn’t just for big firms. Startups, small to mid-sized and even nonprofit organizations are now able to work with global accounting teams thanks to better cloud platforms, modern collaboration tools, and managed service models.

5 Misconceptions About Global Workforce Planning

For many U.S. firms, the idea of using talent outside the country raises initial concerns about quality, oversight, communication, and loyalty. We hear you. But in a world where finding great people is harder than ever, it’s time to challenge a few outdated assumptions.

Myth #1: Offshore workers aren’t real team members.

The truth is, global team members are just as committed, professional, and capable as anyone you’d hire locally. Sometimes more so. If they’re not engaged, up to speed, or aligned with your processes, that’s a leadership issue, not really a geography issue. The best global teams are well-integrated and operate under the same standards, training, and expectations as your in-house staff. And yes, they care just as much about doing great work!

Myth #2: Outsourcing is going to cut corners in quality.

Quality doesn’t depend on geography. It depends on standards and training. Many global accounting professionals come with deep expertise, international certifications, and experience working with U.S. firms. In fact, top-tier managed service providers often implement quality controls, technology, and performance metrics that rival or exceed what firms use in-house. If anything, global partners can help you raise the bar rather than lower it.

Myth #3: Outsourcing will cause logistical problems.

Sure, there’s a learning curve when you add a new partner to your team, but modern tools make collaboration easier than ever. With most modern technology, remote teams can work seamlessly across time zones. Many firms actually find it easier to meet deadlines with a global team that’s working while the U.S. sleeps. You do want to think carefully about time zones and team collaboration, but more on that in a bit. When implemented well, global workflows can boost efficiency instead of bog it down.

Myth #4: We’ll lose control over our operations.

When you work with a trusted global partner, you’re not giving up control – you’re gaining capacity. The most successful firms don’t “let go,” they lean in by setting clear deliverable metrics, timelines, and collaboration protocols that ensure alignment at every step.

Myth #5: Workforce planning is HR’s job.

“It’s my HR division’s job to find good CPA candidates…why get involved?” Well, because your HR department isn’t thinking about 5-10 years from now. They’re only thinking about right now in the immediate moment, with local talent. Workforce planning is a business-critical function for leaders to consider. If your leadership team isn’t thinking about talent cycles, future skill needs, and capacity planning for at least 2-3 years out, you’re flying a little behind the curve.

Some Benefits of Global Workforce Planning

OK, we’ve talked about some of the myths. Here are some of the benefits.

1. Cost Savings

Hiring internationally, especially in regions like South Africa, Eastern Europe, and the Philippines, can reduce your labor costs significantly without sacrificing quality. You’re getting highly skilled professionals, often with U.S. tax and GAAP experience, at a fraction of the domestic cost.

2. Time Zones

While Asia has typically been a popular outsourcing destination, many U.S. firms are realizing the sweet spot offered by South African time zones, even compared with parts of Eastern Europe. South African teams, for example, start their workday while the U.S. is still sleeping. You get overnight progress without the painful communication delays that can happen with a 12+ hour time difference, while still leaving the morning hours for collaboration.

3. Global Expertise

Need IFRS knowledge? Multinational payroll experience? Or a CPA equivalent who understands both local and U.S. compliance? Global professionals often come with broader training and diverse client experience that’s tough to find in today’s newbie U.S. market.

4. Scalability Without the Growing Pains

Global partners offer flexible engagement models that let you quickly scale up during busy seasons and pull back when things slow down, without the hiring-and-firing cycle. English-speaking regions like South Africa eliminate any communication barriers to boot, giving them a definite advantage.

5. Bonus: Redundancy and Risk Management Built In

For large companies, natural disasters, economic slowdowns, and labor market fluctuations can all throw a wrench into local operations. A globally distributed team gives you built-in backup. If one region is impacted by a crisis or the job market tanks in one state, other teams can step in.

Conclusion

We’ve established that accounting isn’t tied to geography anymore. The firms that are thriving right now are the ones that understand great talent can come from anywhere – and often does. Because let’s be honest: your next top performer for tax season or an international audit might not be down the street. They might be halfway around the world – in places like Johannesburg or Cape Town – ready to roll up their sleeves and deliver, and for less than the cost of U.S. CPAs.

If you’re serious about growing your business and keeping your financial operations sharp, it’s time to think bigger. Think global. Because the future of accounting talent via global workforce planning isn’t coming – it’s already here.

Interested in how South African talent can support your firm’s growth? Let’s talk about how a global workforce strategy can transform your accounting operations: https://southwesterntalent.com/clients